Privacy Policy
Last Updated: 20/08/2025
Overview
This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our WhatsApp messaging service. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
Information You Provide
- Phone numbers when you message us
- Messages you send to our WhatsApp service
- Any personal information you voluntarily share in conversations
Automatically Collected Information
- Message timestamps
- Basic technical information required for message delivery
- Interaction logs for service functionality
How We Use Your Information
We use your information solely for:
- Service Delivery: Responding to your messages and providing requested information
- Technical Operations: Maintaining and improving our messaging service
- Customer Support: Addressing any issues or questions you may have
What We DO NOT Do
We explicitly DO NOT:
- Share your phone number with any third parties
- Sell your personal information to anyone
- Use your information for marketing to other companies
- Store your messages longer than necessary for service provision
- Use your data for purposes not disclosed in this policy
Data Protection and Security
Security Measures
- All data is encrypted during transmission
- Access to your information is restricted to authorized personnel only
- We implement industry-standard security protocols
- Regular security audits and updates
Data Retention
- Messages are retained only as long as necessary for service delivery
- Phone numbers are kept secure and are not shared with third parties
- You may request deletion of your data at any time
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of our service at any time
- Receive a copy of your data in a portable format
Third-Party Services
Our WhatsApp automation uses:
- Meta WhatsApp Business API: Subject to Meta's privacy policy
- N8N Automation Platform: For message processing automation
We ensure all third-party services meet our privacy standards.
International Data Transfers
If applicable, any international data transfers are conducted with appropriate safeguards and in compliance with applicable data protection laws.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by:
- Posting the updated policy with a new "Last Updated" date
- Sending a notification through our messaging service (whatsapp or mail)for significant changes
Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us at:
- Email: admin@corpsenparoles.be
- WhatsApp: +32 456 72 32 25
Legal Compliance
This policy is designed to comply with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable privacy laws
Consent
By using our messaging service you consent to the collection and use of your information as described in this Privacy Policy.
Important Note: This privacy policy should be reviewed by a legal professional familiar with your jurisdiction's privacy laws before publication. Consider customizing sections based on your specific business needs and local regulations.
